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Terms & Conditions of Use

Introduction

Welcome to Al-Huda Quran Academy. These Terms and Conditions (“Terms”) govern your use of our website at https://al-hudaquranacademy.com and all services provided by Al-Huda Quran Academy (“Al-Huda”, “we”, “us”, or “our”), including online Quran classes, Islamic studies, Arabic language courses, and all related educational services.
By accessing our website, booking a free trial class, or enrolling in any of our courses, you confirm that you have read, understood, and agree to be bound by these Terms in full. If you do not agree to these Terms, please do not use our services.
These Terms apply to all users including parents, guardians, adult students, and any person accessing our website or services.

1. Definitions

For the purposes of these Terms:

2. Eligibility & Account Registration

2a. Who May Use Our Services

Our services are available to students of all ages, from 4 years old through adulthood. Students under the age of 18 must be enrolled and supervised by a parent or legal guardian.

2b. Parental Responsibility

If you are enrolling a child under 18, you confirm that:

2c. Account Accuracy

When creating an account or submitting an enrollment form, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

2d. One Account Per Family

Each family should maintain one account. Multiple children within the same family may be enrolled under a single parent account.

3. Free Trial Class

3a. What the Free Trial Includes

Al-Huda Quran Academy offers one complimentary trial class per student. The free trial:

3b. Free Trial Conditions

To receive a free trial class, you must:

3c. No-Show Policy for Free Trial

If you do not attend your scheduled free trial class without prior notice, we reserve the right not to reschedule a second free trial. We ask for at least 12 hours’ notice if you need to cancel or reschedule your trial class.

3d. No Payment Required

The free trial class is provided at absolutely no cost. No credit card or payment details are required to book a free trial.

4. Enrollment & Course Registration

4a. How to Enroll

Enrollment in a paid course becomes effective when:

4b. Course Commencement

Classes typically begin within 48 hours of confirmed enrollment, subject to tutor availability and agreed scheduling. We will confirm your start date and first class time in writing (via email or WhatsApp).

4c. Course Materials

All course materials provided by Al-Huda Quran Academy — including worksheets, lesson plans, and digital resources — are for personal educational use only and remain the intellectual property of Al-Huda Quran Academy (see Section 11).

4d. Tutor Assignment

We carefully match each student with the most suitable certified tutor based on age, level, course, and tutor gender preference. While we make every effort to honor your preferences, tutor availability may affect final assignment.

4e. Tutor Changes

Al-Huda Quran Academy reserves the right to reassign a student to a different tutor in circumstances including but not limited to tutor illness, resignation, or performance concerns. We will notify you promptly of any tutor change and ensure continuity of your child’s learning. If you are unhappy with an assigned tutor, please contact us and we will do our best to find a better match.

5. Scheduling & Class Management

5a. Scheduling Classes

Classes are scheduled by mutual agreement between the parent/student and the assigned tutor, based on your stated time preference. We offer classes 7 days a week across multiple time zones to accommodate families in the US, UK, Canada, Australia, and beyond.

5b. Rescheduling Policy

We understand that life happens. You may reschedule a class under the following conditions:

5c. Late Cancellations

Cancellations made with less than 24 hours’ notice will be counted as a attended class for billing purposes and will not be eligible for a makeup session, except in genuine emergencies (illness, bereavement) at our discretion.

5d. Tutor No-Show

If your tutor fails to attend a scheduled class without prior notice, you are entitled to a full makeup class at no charge. Please report tutor absences to our support team immediately.

5e. Technical Difficulties

If a class cannot proceed due to technical issues on our side (platform failure, tutor connectivity), a full makeup class will be arranged at no cost. Technical issues on the student’s side (poor internet connection, device problems) are the responsibility of the student/parent.

5f. Class Duration

Standard class duration is as agreed at enrollment (typically 30 or 45 minutes per session). Classes that start late due to the tutor will be extended or rescheduled. Classes that start late due to the student will end at the originally scheduled time unless otherwise agreed.

6. Payment Terms

6a. Pricing

Current pricing for all courses is displayed on our website at https://al-hudaquranacademy.com/our-courses/. All prices are listed in US Dollars (USD) unless otherwise stated. We reserve the right to update pricing at any time, with at least 14 days’ notice to existing enrolled students.

6b. Billing Cycle

Courses are billed on a monthly basis unless a different arrangement is agreed in writing. Your billing cycle begins on the date your enrollment is confirmed.

6c. Payment Methods

Courses are billed on a monthly basis unless a different arrangement is agaWe accept payment via [list your accepted payment methods — e.g., credit/debit card, PayPal, bank transfer, Stripe]. Payment details are handled securely by our payment processor and are not stored on our servers. reed in writing. Your billing cycle begins on the date your enrollment is confirmed.

6d. Failed Payments

If a payment fails, we will notify you via email and WhatsApp. You will have 5 business days to resolve the payment before classes are suspended. We will not suspend classes without prior notification.

6e. Pricing Changes

Any changes to your course pricing will be communicated at least 14 days in advance. Continuing your enrollment after that date constitutes acceptance of the new pricing.

7. Refund & Cancellation Policy

7a. Cancellation by Student/Parent

You may cancel your enrollment at any time. To cancel, please notify us via email at info@al-hudaquranacademy.com or via WhatsApp with at least 7 days‘ notice before your next billing date. Cancellations received less than 7 days before the next billing date may result in one final charge for the upcoming billing period.
Third Party Purpose Data Shared
Payment processors (e.g., Stripe, PayPal) Secure payment handling Payment details only
Zoom / Skype Delivering live online classes Name, email for meeting invites
Google Analytics Website performance analysis Anonymised browsing data only
Email service provider Sending confirmations and updates Name and email address

7c. Satisfaction Guarantee

If you are not satisfied with your child’s first full paid month of classes, please contact us within 7 days of the end of that month. We will review your case honestly and fairly, and offer either a tutor change, a partial refund, or a full refund depending on the circumstances. We want every family to be happy — if we haven’t delivered value, we will make it right.

7d. How to Request a Refund

Email us at info@al-hudaquranacademy.com with:
Refunds are processed within 7–10 business days to the original payment method.

7e. Cancellation by Al-Huda Quran Academy

We reserve the right to cancel an enrollment in cases of:
In such cases, you will receive a pro-rated refund for any unused prepaid classes.

8. Video & Audio Recording Policy

8a. Our Recording Practice

Al-Huda Quran Academy does not routinely record classes. We believe in the privacy and comfort of both our students and tutors.

8b. Quality Assurance Recordings

Occasionally, and only with prior written consent from the parent/guardian, a class may be recorded for the following purposes:

8c. Parent/Student Recordings

Parents and students are not permitted to record classes without prior written consent from Al-Huda Quran Academy and the assigned tutor. Unauthorized recordings are a violation of these Terms and may result in immediate termination of enrollment.

8d. Screenshot Policy

Taking screenshots or screen recordings of classes, tutors, or any class materials without written permission is strictly prohibited.

9. Code of Conduct

Al-Huda Quran Academy is built on Islamic values of respect, patience, and sincerity. We expect all students, parents, and guardians to uphold these values in all interactions with our tutors and team.

9a. Student & Parent Responsibilities

You agree to:

9b. Prohibited Conduct

The following are strictly prohibited and may result in immediate termination of enrollment without refund:

9c. Reporting Concerns

If you have any concern about a tutor’s conduct or the quality of a class, please contact us immediately at info@al-hudaquranacademy.com We take all concerns seriously and will investigate promptly.

10. Communication Policy

10a. Official Communication Channels

All official communication between Al-Huda Quran Academy and students/parents takes place via:

10b. Tutor Communication

Students and parents may communicate with their assigned tutor through the approved class platform (Zoom/Skype) and via our official WhatsApp support channel. Direct personal contact details of tutors (personal phone numbers, personal social media, personal email) must not be solicited or used.

10c. Response Times

We aim to respond to all enquiries within 2 hours during business hours and within 24 hours at all other times.

10d. Marketing Communications

By enrolling, you agree to receive class confirmations, reminders, and important service updates from us. You may opt out of promotional or newsletter communications at any time by replying “STOP” to any message or emailing us.

11. Intellectual Property

11a. Our Content

All content on the Al-Huda Quran Academy website and within our courses — including lesson materials, worksheets, curriculum plans, course structure, branding, logos, graphics, and written content — is the exclusive intellectual property of Al-Huda Quran Academy and is protected by copyright law.

11b. Personal Use Only

Course materials provided to students are licensed for personal educational use only. You may not reproduce, distribute, publish, sell, or share any Al-Huda content in any form without our express written permission.

11c. Student Submissions

Any feedback, suggestions, or ideas you submit to Al-Huda Quran Academy may be used by us freely without compensation or attribution, as they are considered voluntary contributions to the improvement of our services.

12. Website Use

12a. Permitted Use

You may use our website for lawful purposes only — to learn about our services, contact us, and enroll in courses. Any other use is prohibited without our written consent.

12b. Prohibited Website Activities

You agree not to:

12c. Third-Party Links

Our website may contain links to third-party websites (e.g., Zoom, PayPal). We are not responsible for the content, privacy practices, or terms of those websites.

13. Disclaimers & Limitation of Liability

13a. Educational Outcomes

Al-Huda Quran Academy provides high-quality Quran and Islamic education delivered by certified tutors. However, we cannot guarantee specific educational outcomes, as progress depends significantly on student effort, attendance, and engagement.

13b. Service Availability

We strive to maintain uninterrupted access to our website and services. However, we do not warrant that our website will always be available, error-free, or free from technical issues. Planned maintenance will be communicated in advance where possible.

13c. Limitation of Liability

To the fullest extent permitted by law, Al-Huda Quran Academy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability to you for any claim shall not exceed the total amount paid by you to us in the 30 days preceding the claim.

13d. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, internet outages, government restrictions, or public health emergencies. In such cases, we will make every reasonable effort to reschedule affected classes.

14. Privacy

Your use of Al-Huda Quran Academy services is also governed by our Privacy Policy, available at https://al-hudaquranacademy.com/privacy-policy/. By accepting these Terms, you also accept our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. When we do:
If you do not agree with any updated Terms, you have the right to cancel your enrollment before the changes take effect and receive a pro-rated refund for unused classes.

16. Governing Law & Disputes

16a. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where a dispute arises. For students in the United Kingdom, these Terms are governed by the laws of England and Wales. For students in the United States, these Terms are governed by applicable US federal and state law.

16b. Dispute Resolution

In the event of any dispute, we strongly encourage you to contact us first at info@al-hudaquranacademy.com. We are committed to resolving all disputes fairly, promptly, and amicably — in the spirit of Islamic values of justice and good character.
If a dispute cannot be resolved informally, it may be referred to mediation before any legal proceedings are initiated.

16c. Consumer Rights

Nothing in these Terms affects your statutory consumer rights under the laws of your country of residence. If you are a consumer in the UK or EU, you retain all rights afforded to you under applicable consumer protection legislation.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out:
We are committed to resolving any privacy concerns promptly and transparently. Your trust means everything to us.
JazakAllah Khair for trusting Al-Huda Quran Academy with your child’s Islamic education.